Ecommerce
An AI shopping assistant that knows every product you sell
DocDesk gives your store a knowledgeable sales associate on every page. It recommends products from your real catalog, answers shipping, sizing and returns questions from your policies, and collects contact details for bulk or custom requests.
Example conversation (illustrative)
The problem
Pre-purchase questions go unanswered
A shopper with a quick question about fit or delivery often leaves rather than emailing support.
Support inboxes fill with repeats
Where is my order, what is the return window, do you ship abroad. The same questions every day.
Discovery depends on knowing names
Visitors who cannot describe your product in your words never find it.
How DocDesk helps
Guided product discovery
Product Finder matches plain language requests to items in your catalog.
Policy answers with sources
Shipping, returns and warranty replies link back to your actual policy pages.
Capture high intent buyers
Wholesale and custom order requests become leads with the transcript attached.
Multilingual storefront help
Serve international shoppers in their own language without translating every page.
Set up in three steps
- Step 1
Paste your URL
DocDesk crawls your pages and products.
- Step 2
Review and tune
Set tone, language and lead capture rules.
- Step 3
Embed the widget
One script tag on any platform.
FAQ
Questions, answered
Will it recommend products that are out of stock?
Product Finder uses the catalog data scraped from your site, and you can re-sync to keep it current.
Does it replace my support team?
It handles repetitive questions instantly and passes complex requests to your team as leads with full context.
Can I try it for free?
Yes. The Free plan covers one store with 25 products and 50 messages a day.
Put an expert on every page of your site
Paste your URL, watch DocDesk learn your content, and go live in minutes. Start free with one site.