SaaS docs and support
Make your documentation answer back
Your docs already contain the answers. DocDesk turns them into an assistant that responds to how-to questions with exact steps and a link to the source page, embedded in your app, help center or marketing site.
Example conversation (illustrative)
The problem
Docs are hard to navigate
Users search with their words, not your headings, and miss the page that would have solved it.
Tickets for things already documented
Support spends hours pasting links to articles that exist.
Trial users stall silently
Prospects who get stuck during evaluation often never ask, they just churn.
How DocDesk helps
Step by step answers
Grounded replies combine information across multiple pages into one clear answer.
Citations to the exact doc
Every answer links the source, which teaches users where to look next time.
Content gap signals
When the assistant cannot answer, you learn what your docs are missing.
Sales handoff
Pricing and enterprise questions can turn into captured leads with context.
Set up in three steps
- Step 1
Paste your URL
DocDesk crawls your pages and products.
- Step 2
Review and tune
Set tone, language and lead capture rules.
- Step 3
Embed the widget
One script tag on any platform.
FAQ
Questions, answered
Can I index docs hosted on a separate subdomain?
Yes. Point DocDesk at your docs URL and it will crawl those pages into the workspace.
Can I upload docs that are not public?
You can upload documents directly in the dashboard in addition to scraped pages.
Does it support multiple products?
Use separate workspaces per product or site, each with its own widget key.
Put an expert on every page of your site
Paste your URL, watch DocDesk learn your content, and go live in minutes. Start free with one site.